Friday, August 22, 2014

Relationship Fundraising - Anatomy of a Success Story



Before I tell you exactly how to write success stories, I want to let you know about a special I'm having on my books right now.  I've got some inventory I want to get rid of.  Right now, you can buy both of my books for $25 (includes shipping).  Mail your check to alinea and include your shipping information to 703  E. Lexington Blvd., Whitefish Bay, WI 53217. 

Now on to my posting about success stories. 

Success Stories - 
A Critical Part of Your Case Statement

Your organizational story articulates the essence of who you are – or your special sauce (that’s a technical term of mine).  The purpose of sharing your story is to inspire people to want to help.  And the gathering place for your amazing story is what I call a professional case statement, described on no more than one sheet of paper using both sides. 

I dedicated a series of posts a couple years ago to helping you develop a professional case statement for your organization.  Today, I’m going to talk about one of the most important sections of your case statement – success stories.  Success stories bring your mission to life and help you make an emotional connection with someone.   

I may have mentioned that I’m transitioning my business from consulting to coaching and teaching.  I have been having fun documenting the process by which I have developed my clients’ success stories, as well as figuring out how best to pass that knowledge along to my coaching clients. 

I am so excited right now to be working with the UW Milwaukee Women’s Resource Center as they celebrate 20 years of empowering thousands of female students PLUS setting course for the future.  Consistent with their collaborative approach, about 10 student staff members will be assisting with developing the Center’s case statement, specifically developing success stories. 

As I guide the UW Milwaukee Women’s Resource Center, I thought I would pass along the coaching I’m providing them to all of you.

But first, click here to check out this amazing resource for students on our beautiful UW Milwaukee campus.   

The Formula for a Successful Success Story

There actually is a formula for developing a success story in a way that will really bring your organization’s story to life =

What was life like before YOU +
What happened during the experience with YOU +
How is the future different because of YOU

Formula Part #1 – 
What was life like before your organization?

People are inspired by transformation or how the world changes because of your mission, not by the activities you do day to day.  Implementing your mission is hard work and critical, but when you are trying to engage community members in your work, bringing to life the impact of your mission is what will get their attention and hopefully their support. 

Think of a person or a family that experienced great transformation because of their experience with your organization or school.  Begin by describing what their life was like before they came to your organization.  What were they struggling with?  What were their challenges?  Here are a couple examples:

From Eastbrook Academy
www.eastbrookacademy.org 

Rakim had attended another Christian school before coming to 
Eastbrook Academy in 5th grade, but he says,  “We didn’t have quality 
teachers, classes were big, and you couldn’t get the attention 
you needed from teachers.  I was struggling in math.”
         


       From Interfaith Older Adults – Neighborhood Outreach Program
       www.interfaithmilw.org/nop


“After my stepmother had a stroke, my father became her main caretaker. 
This was a lot for him, and I tried to look for services to help him, but it was too expensive. Because I live in a different state, it is not possible for me to be there all the time.  My father was very active, as a golfer, fisherman, and artist, and exercised every day.   He led a very full life but had to give up so much freedom to care for her 24/7.”

From Next Act Theatre
www.nextact.org





  "Back when my wife Ericka and I had our first baby, we craved time as a couple and with other adults.  
We happened to bid on a set of Next Act Theatre tickets 
and turned it into one of our first post-baby date nights."  


Formula Part #2 – 
What happened during the experience with you?

This is where you talk about exactly what you did that helped someone overcome their challenges and totally change their mindset about what’s possible.  What was it about what you did and how you did it that made a difference in this person’s life?  The above examples are continued here:

From Eastbrook Academy:

At Eastbrook Academy, Rakim shares, “The teachers were much better, 
you could ask them anything, they respected students, and expectations were higher.  
I think I got nicer when I came to EBA.”  His GPA increased every year, 
and as he now goes off to college, he proudly asserts, “I feel prepared." 


From Interfaith Older Adults – Neighborhood Outreach Program

"Interfaith was a godsend. Now, once a week a volunteer comes 
to the house and gives my father a day off.  Their volunteer is wonderful.  
She is really amazing.  She is 84 years old, but my Dad was amazed that 
she had gotten up early to exercise, make them banana bread before she arrived. 
She is very generous, has served in the Peace Corp’s, 
and is just a real sweetheart."

From Next Act Theatre:

"We not only loved the show, but by buying a season subscription 
we automatically put four more date nights on the calendar.  
As busy parents, it was not only easy, it was affordable – today, 
it’s just $100 per person for FOUR fabulous productions – that’s just $25 a show.  
It wasn’t long before our friends, who were also starting families, joined us." 


Formula Part #3 – 
What does the future look like now?

Transformation is about a new way of thinking about things that leads to new and better results.  This transformation occurs in the assumptions we make our ourselves, others and the world.  For example, a child’s assumptions about themselves might include not feeling good enough.  Their assumption about the world could be that they are a victim and don’t have control over their circumstances.  An older adult could hold an assumption about other people that they don’t care.  A real success story is about changing these assumptions.  I continue the above examples:

From Eastbrook Academy:

"I knew I would go but I thought it would be community college.  
Then I started getting accepted to top of the line schools, 
and I got a $22,000 scholarship from St. Norbert’s!”  
Starting his own business is a big goal of Rakim's.

       From Interfaith Older Adults – Neighborhood Outreach Program

"Without huge financial resources to have a constant caregiver, 
Interfaith has given my father enough peace of mind to 
go do the things he likes to do.  
He really feel comfortable with Sally coming once a week.  
Interfaith has really been a godsend.”

From Next Act Theatre

"Over the past 15 years, we became a group of 10.  
We take turns choosing a restaurant and we’re NEVER disappointed!  
Our subscription guarantees an entertaining and thought provoking show, 
PLUS time with friends over dinner." 


These are real success stories written by me for my clients.  When you put the three pieces of the formula together, they are very concise but compelling stories that get right to the heart of the difference these organizations make to people.

In my next posting I plan to tell you exactly how to go about asking and interviewing people who have amazing stories to share that bring your mission to life. 

Also, feel free to check out any of the organizations above.  All three are amazing organizations that are in the business of inspiring true transformation.

As always, let me know how you use my coaching to make a difference in your own organization.

Deb